Hunan Mandiwi Automation: Support for Pneumatic Products & Solutions

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FAQ

Are you a factory or a trading company? How many years have you been making air compressors?

We are a factory with more than 20,000 m²of manufacturing site and have been specializing in the production of air compressors for more than 20 years.

What is your company's annual output? What is your company's annual sales?

The annual output of our company is more than 20,000 units, and the sales volume in 2022 is more than 200 million RMB.

How about the quality of your products? How long is the warranty?

Our products have gone through the strict quality inspection process, we are the certified air compressor supplier of SANY Group,China Railway Construction Corporation, SHANTUI and other famous enterprises in China. Warranty:1 year.

What are your trade terms and payment methods?

Trade terms: EXW, FCA, FOB, CFR, CIF, Door to Door
Payment: Bank Transfer, Western Union, Money Gram, Alipay.

What is your company’s MOQ? Can I make customized samples?

MOQ: 1 unit. Samples can be customized according to customers’ requirements.

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After-sale Service

Warranty Period:

Under normal working conditions and regular maintenance on time, the whole machine has a 1-year warranty and the main engine has a 2-year warranty.

(Please continue to use the MDW special maintenance and repair kit, otherwise you will not be responsible for the warranty period.)

Daily Care Instructions:

Working hours	Maintenance form	Parts replacement and disposal
Reached 500 hours for the first time	Maintenance package	Special maintenance and repair kit (contains 1 air filter element, 1 oil filter element, 1 oil seal element,1 barrel of 10L rotor special lubricant)
Every 2000 hours thereafter
Daily inspection	Insist on checking every day: oil level, gas tank drainage, whether there is any abnormal leakage of oil, gas, and water. If any abnormality is found,deal with it in time.
Under normal working conditions and regular maintenance on time, the whole machine has a 1-year warranty and the main engine has a 2-year warranty; Please continue to use Mandiwel's special maintenance and repair kit, otherwise you willnot be responsible for the warranty period.
After-sales service hotline: 400-687-1277
If you find that the equipment has started self-protection and shut down, please cal the after-sales hotline as soon as possible.

Maintenance and replacement parts instruction video:

Please add Whatapp:+86 186 4252 5262 or send an email to request the 《MDW Air Compressor Maintenance and Replacement Guidance Video》.

Want to speak to us?

The quickest way to identify the best solution for your needs is to speak with one of our team of experts. We'll be able to quickly narrow down your options and give you objective advice on the best fit.

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